Account Settings

You can update your display name and avatar photo from the Profile section in Settings. Your display name appears throughout Backdrop — in collections you share, team collaborations, and support tickets. Your avatar helps other team members recognize you. Changes are saved automatically when you update the form.

To change the email address associated with your account, enter the new address in the Email section of Settings. A confirmation email is sent to the new address — you must click the confirmation link before the change takes effect. Your old email remains active until the new one is confirmed.

You can update your password at any time from the Security section in Settings. Your password must be at least 8 characters long. After changing your password, you will need to sign in again on all devices including the browser extension. We recommend using a strong, unique password and a password manager.

The Security section also shows your account ID, the date you joined Backdrop, and the timestamp of your last sign in. These details are useful for support inquiries or for verifying your account identity when contacting our team.

If you wish to permanently delete your Backdrop account and all associated data, you can do so from the Danger Zone section in Settings. Account deletion is irreversible — all your archives, collections, annotations, screenshots, library files, and personal data will be permanently removed.

To confirm deletion, you must type a confirmation phrase as prompted. This is a safety measure to prevent accidental account loss. If you are on a paid plan, make sure to cancel your subscription first to avoid future charges.